Before making an inquiry

・Indivisual information is used for support only.
・We reply to our customer during a business hour.
・Regarding the inquiries received outside our business hours,
 we will reply after the next business day. Also, depending on your inquiry,
 it may take some time to get back to you. 

Only English support is available on this website.
 We are not able to respond to inquiries in any other languages.
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Please make sure that all the required fields are filled before sending your inquiry.

    If you choose "Bug Report", please enter the situation and the procedure to reproduce the problem. Examples: Steps to take before the problem occurs, Error Numbers and Error Messages etc.